Privacy Policy

Our2Souls Ltd. Privacy Agreement

Our2Souls Ltd. ("Our2Souls", "we", and "us") respects the privacy of its users ("you", "your") and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy.

This Privacy Policy describes the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures. We encourage you to read this Privacy Policy carefully when using our application or services or transacting business with us. By using our website or application (our “Service”), you are accepting the practices described in this Privacy Policy. If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

For the purpose of Canadian law, the data controller is Our2Souls Ltd., a company registered in Canada.

Information We Collect About You

In general, we may collect information that can identify you, such as your name and email address (“personal information”) and other information that does not identify you. We may collect this information through a website or a mobile application. By using the Service, you are authorizing us to gather, process, and retain data related to the provision of the Service. When you provide personal information through our Service, the information may be sent to servers located in Canada and other countries around the world.

Information You Provide

In order to register as a user with Our2Souls, you will be asked to sign in using your email address.  You will also be asked to allow Our2Souls to collect your location, and other relevant information from your device when you download or use the Service. In addition, we may collect and store any personal information you provide while using our Service or in some other manner. This may include identifying information you provide such as your name, address, email address, and financial information if you transact business with us. You may also provide us with photos, a personal description, and information about your gender and preferences for recommendations, such as search distance, age range, and gender.

Use of Technologies to Collect Information

We use various technologies to collect information from your device and about your activities on our Service.

• Information Collected Automatically: We automatically collect information from your browser or device when you visit our Service. This information could include your IP address, device ID and type, browser type and language, the operating system used by your device, access times, and your mobile device’s geographic location while our application is actively running or if you are logged in.
• Cookies and Use of Cookie Data: When you visit our Service, we may assign your device one or more cookies to facilitate access to our Service and to personalize your experience.
• Mobile Device IDs: If you’re using our app, we use mobile device IDs (the unique identifier assigned to a device by the manufacturer). We do this to store your preferences and track your use of our app. Unlike cookies, device IDs cannot be deleted. Analytics companies use device IDs to track information about app usage.

Use of Information

In general, we may use the information we collect about you to deliver and improve our products and services and manage our business, including:

1. Managing your account and providing customer support.
2. Performing research and analysis about your use of, or interest in, our or others’ products, services, or content.
3. Communicating with you via email or mobile devices about products or services that may be of interest to you, either from us or from third parties.
4. Conducting statistical analysis of locations, date meetings, first names, and assigned venues for your dates.
5. Verifying your eligibility and delivering prizes in connection with contests and sweepstakes.
6. Enforcing or exercising any rights in our Terms of Use.
7. Performing functions or services as otherwise described to you at the time of collection.

With Whom We Share Your Information

• Information Shared with Other Users: When you register as a user of Our2Souls, your Our2Souls profile will be viewable by other users of the Service. Other users (and in the case of any sharing features available on Our2Souls, the individuals or apps with whom a user may choose to share you with) will be able to view information you have provided to us, such as your photos, additional photos you upload, your first name, age, approximate location, personal descriptions, and any mutual interests.
• Other Situations: We may disclose your information, including personal information, under the following circumstances:
  1. In response to a subpoena, court order, or legal process.
  2. To establish or exercise our legal rights, including enforcing our Terms of Use and policies.
  3. In connection with efforts to investigate, prevent, or take action regarding illegal activity, fraud, or suspected fraud.
  4. To protect and defend the rights, property, or safety of our company, users, employees, or others.
  5. In connection with a corporate transaction, such as a merger, asset sale, or bankruptcy.

We may also share aggregated, non-personal information with third parties, including advisors, advertisers, and investors, for general business purposes.

How You Can Access Your Information

If you have an Our2Souls account, you can review and update your personal information within the Service by accessing your account’s settings or edit profile options. You may also close your account by visiting the “Settings” page and contacting support. Upon closing your account, we will retain certain information for record-keeping purposes or as legally required.

Your Choices About Collection and Use of Your Information

You may choose not to provide certain information, but this may affect your ability to use certain features of our Service. You can also control notifications through your device settings and manage your preferences for cookies by adjusting browser settings.

How We Protect Your Personal Information

We take the security of your data seriously and use security measures to safeguard it. However, transmission of information over the internet is not completely secure, and we cannot guarantee the security of your data transmitted to our site.

Children’s Privacy

Our Service is intended for users age 19 and above. We do not knowingly collect, maintain, or use personal information from individuals under the age of 19.

Visiting Our Service from Outside Canada

If you are visiting our Service from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada and other countries. By using our services, you consent to this transfer of information.

Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in the law or our practices. When we post changes, we will update the "last updated" date. Significant changes may be communicated via notifications on our Service or email. Your continued use of the Service following these changes will indicate your consent to the updated policy.

How to Contact Us

If you have any questions about this Privacy Policy, please contact us through support in the app settings or by email at info@our2souls.com.